Customer
Information -Terms and Conditions
Customer
Service:
If you have any questions or wish to place an order over the phone,
call (954) 327 3330 or Cell phone (954) 258 2274
To reach us by e-mail use click on the "Guest
Book" located on the front page.
Mailing Address:
Anna
MacPhail
1841 SW 67th Avenue
Plantation, Fl 33317
We Ship Worlwide:
Holds:
When
you place an order we will put 'RESERVED' on the item. Please make payment
within 5 days or contact us and alternative payment arrangements can be
made.
When
ordering We do ask that you give a telephone number where we can reach
you, in case there is a question or problem with your order.
Layaway:
You
may Layaway any of our items for up to 8 weeks with a 20% deposit. The
deposit payment to be paid within 5 days. Layaway payments are non-refundable.
Security:
Once your shopping cart is full, and you are ready to checkout, your
transaction will automatically be directed onto our secure server. You
never have to disclose personal information until you are ready to check
out.
Privacy
Statement: The personal information that we ask of you is between
us. We do not give out or sell your email address, phone number, or credit
card information to any other Companies or Institutions.
Shipping
Information:
We will contact you via email within 24 hours with the total transaction
amount including shipping costs or let you know the total if you phone
in your order. In the event that you do not receive a return email within
24 hours, please try again.
Your order
will be mailed out on receipt of payment. We ship with US Mail, Fed EX
and UPS. We normally ship twice a week but can express overnight or mail
next day upon request. You only pay for actual shipping and (optional)
insurance, we do not charge a packing and handling fee.
Payment
methods: Visa, MasterCard, American Express, Discover, Paypal, Cheque
or Money Order. Please make cheques/ money orders to The Old Lace and
Linen Shop.
PayPal
is an easy-to-use secure online payment service. To make a payment, click
on the Paypal button, then click "Send Money" or click "Sign
Up Now". Please note our email when paying with Paypal is anna@antiquelinen.com
:
Sales
Tax : Florida Residents subject to 6% sales tax or provide current
Re-sale Certificate.
Returns or Exchanges:
Our Merchandise is restored and professionally cleaned, the process
is costly and time consuming. To enable us to continue offering you our
items at reasonable prices we do stand by our Merchandise, however unless
prior arrangements have been made or the item is not as described in our
text then returned items will incur a 20% restocking fee. Please notify
us immediately upon receiving the package that the item is not as described
and return the item within three days in the same condition as received
to enable a refund to be issued.
BUY.
We are interested in buying antique linen, lace, textiles, vintage
adult and childrens clothing. Fashion accessories, quilts, needlework,
beadwork, dolls, toys and other interesting items. Seller is responsible
for all shipping costs on items sent on approval.
|